Drop the arrivals XML here
Opera Cloud res_detail export — payment triage, department traces, bed moves, ETAs, standouts & channel-manager cross-check.
Exceptions — do not charge
How this list is built — the desk collects the lodging tax (E-Tax / gistináttaskattur, 800 kr per room, per night) from guests who prepaid the room through a net-rate channel that doesn't include it: Hotelbeds, Miki Travel, G2 Travel, Destinations of the World, Hyperguest, Keytel, Voyage Privé, Netbooker/Top International, gift cards. Expedia Collect, Ctrip/Trip.com, EasyJet/Travelgate, Hopper and British Airways are exceptions. An explicit note in Opera ("charge E-Tax" or "E-Tax included / booked before 02.06") always wins. Date-based exceptions rely on that Opera note — the arrivals export doesn't carry the booking date.
| Conf № | Room | Guest | ETA | Bed | Cat | Nts | B | Rate | Mkt | Payment | Rt | Flags / issue |
|---|
Cross-check against the channel — paste or upload YieldPlanet / Expedia
Select-all → copy either a YieldPlanet “Partner Reservations” page or an Expedia Partner Central “Reservations” list and paste below — or upload the export file instead: YieldPlanet Partner Orders (.xlsx) or Expedia Partner Central Reservations (.csv). The format is detected automatically. YieldPlanet rows match Opera by external reference then guest name; Expedia rows match by reservation ID & confirmation number. The cross-check spans all arrival days in the file.